Here at Channel Robot we take support very seriously, great products aren’t really that great without good support.
All our products (no matter what platform) come with comprehensive manuals and we are hear to help if you are having difficulties with any of them.
More than that, we dont just release-and-ignore our products, there’s a regular stream of minor updates – many of which include additional functionality – and all of the minor releases are free to our customers.
So this means if you buy version 1.0 of any product you will have free access to v1.1, v1.2, v1.3,….v1.16, v1.17 etc. On occasion (and at our discretion) we even include access to the next major point release too, so that would include v2.0 in our example, and onward up to (but excluding) v3.0.